Build a vocabulary around the problem
Brand names show where people already know you. Problem phrases show where people may need you. Category terms show what people compare. Start with a few specific examples of each instead of one very broad word.
For a customer-support tool, “shared inbox” can be more useful than “email”. “Missed customer messages” may reveal the pain before a buyer knows which category to shop. Record the terms used in real questions and feed those back into your keyword list.
Move from a match to a decision
A raw match can be a recommendation request, a news article, or a passing reference. Leaddit adds a 0–100 intent score with an explanation, so you can review the strongest candidates first. Read the reason to understand the signal instead of treating the number as a verdict.
Open the original discussion before drafting. A high-scoring question may already have a good answer, describe a requirement your product lacks, or live in a community where a product mention would not be welcome.
Know the scan and keyword limits
Starter includes 15 keywords and a scan every six hours. Growth includes 40 keywords and a scan every two hours. Scale includes 100 keywords and an hourly scan. Paid plans include auto-scan with email alerts. Fair use allows up to 12 new posts per keyword per day.
The interval is a scan cadence, not a promise that every relevant post arrives immediately. Manual scans share the plan’s cooldown. The current discovery workflow focuses on Reddit posts; do not assume complete coverage of every comment on Reddit.
Improve the list with actual matches
After a few reviews, put each result into one of three groups: worth answering, useful for research, or irrelevant. Look for which keyword caused each match. Replace vague terms that repeatedly produce unrelated discussions.
Do not remove every phrase that returns a low score. Those threads can still teach you how buyers describe the problem. Keep your acquisition queue selective while using the wider set as market research.
- Prefer a product category over a one-word industry name.
- Use problem phrases from real conversations.
- Add competitor names when your product addresses a real switching problem.
- Keep a note of why each keyword stays on the list.
Choose monitoring based on the next step
If all you need is an email when a phrase appears, an alert service may be enough. If you want help judging a match and writing a response, Leaddit adds those steps. If you need broad social listening across many platforms, choose a tool built for that coverage.
Leaddit is Reddit-only today. It does not include Slack routing, public webhooks, or a customer-facing API. Those are different requirements from finding Reddit posts and preparing a human-reviewed response.